Why your reward card looks different in each African country
2 June 2026 · Rewards Card Africa Team
A reward card sent to a recipient in Lagos and one sent to a recipient in Nairobi don't show the same options. That's deliberate, not a gap in coverage.
Local operators, not just global brands
Airtime top-ups only work if the network operator is the one your recipient actually uses. Bill payments only matter if the utility provider is the one billing their household. We build a separate catalogue per country so a recipient in Ghana sees AirtelTigo and Ikeja-style electricity providers relevant to where they are, not options that don't apply to them.
Where we currently operate
Nigeria, Kenya, Ghana, South Africa, Egypt, Morocco, Senegal, Rwanda, Ivory Coast, Zambia, and Botswana are live now, with Zimbabwe coming soon. Full detail is on our countries page.
Sending to more than one country at once
If you're recognising a team spread across two or three countries — common for a team event or a company-wide thank you — you can place separate orders for each recipient's country on our order form. Each card automatically shows the right local catalogue, no extra configuration needed on your part.
Related reading
What your recipient can actually spend a reward card on
A breakdown of the 12 spending categories available to recipients, and how digital vs physical fulfilment works.
When you need one reward card, not a whole programme
Not every reward needs a system behind it. Here's how to tell whether you need a single card or a full programme.