Last updated 20 June 2026
Rewards Card Africa is a RibiRewards product. This policy explains what information we collect when you request or receive a reward card, how we use it, and the cookies and analytics this site runs.
This policy covers three kinds of people: the sender who requests a reward card through our order form, the recipient who claims a card by entering a code, and anyone simply browsing this site.
If you already hold a RibiRewards account, your use of that platform is covered by RibiRewards' own privacy policy. This page covers the rewardscardafrica.com order flow and website specifically.
From senders: name, email address, billing details needed to issue an invoice, and the recipient information you provide (name, email, country, amount, and any personal message).
From recipients: name, email, phone number, delivery address, and a PIN you create when you claim a card. We collect a delivery address only where it's needed to fulfil a physical product you choose to redeem.
From anyone browsing this site: standard analytics data collected via cookies — see section 3 below.
We do not collect payment card details directly — invoice payments are processed by our banking and payment partners, who handle that data under their own security standards.
This site uses Google Analytics to understand how people use it — which pages are visited, how people arrive here, and broad usage patterns. Google Analytics sets cookies to do this.
These cookies are not strictly necessary for the site to function, so we ask for your consent before they're set. You can accept or decline analytics cookies from the banner shown on your first visit, and change your choice at any time using the cookie preferences link in the footer.
Declining analytics cookies does not affect your ability to browse the site, request a reward card, or claim one — those functions don't depend on analytics.
We don't use cookies for advertising or retargeting, and we don't sell any data collected through cookies to third parties.
To create and deliver your reward card, to process the invoice and payment, to fulfil whatever a recipient redeems against their balance, and to provide support if something goes wrong with an order.
Aggregated, non-identifying analytics data is used to understand which pages and features are useful and where the site should improve.
If a recipient's details match an existing RibiRewards account by email, we link the new card balance to that account so it can be accessed through either platform without creating a duplicate.
We do not sell personal information to third parties, and we do not use sender or recipient data for advertising.
Fulfilment partners — mobile network operators, delivery couriers, and merchants — only receive the information needed to complete a specific redemption (for example, a delivery address for a physical product, or a phone number for an airtime top-up).
We may share information with payment processors and banking partners solely to process invoice payments.
Google Analytics processes browsing data on our behalf, under Google's own data processing terms, where you've consented to analytics cookies.
We do not share recipient messages, balances, or order history with senders' employers beyond what the sender themself submitted.
Where information is processed or stored outside the country it was collected in — including by infrastructure or analytics providers based outside Africa — we rely on those providers' own safeguards (such as standard contractual clauses) to protect it to an equivalent standard.
We retain order and account records for as long as needed to resolve disputes, meet accounting and tax obligations, and support an active card balance (cards are valid for 12 months from issue).
Analytics data is retained according to Google Analytics' standard retention settings and is not linked back to a sender or recipient's order details.
You can request deletion of your information once there is no active balance or legal reason to retain it, by emailing hello@ribirewards.com.
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we're not required to keep it for legal or accounting reasons.
Where we rely on your consent — such as analytics cookies — you can withdraw that consent at any time using the cookie preferences link in the footer, with no effect on orders already placed.
To exercise any of these rights, email hello@ribirewards.com from the address associated with your order or account.
We use industry-standard measures to protect personal information, including encrypted connections (HTTPS) across the site, encrypted storage for sensitive fields, and restricted internal access to recipient PINs and balances on a need-to-know basis.
Card payments and bank details are handled by our payment and banking partners directly — we don't store full payment details ourselves.
No system is completely risk-free; if you suspect unauthorised access to your card or account, contact us immediately at hello@ribirewards.com.
We may update this policy as the product changes. Material changes will be reflected with a new "last updated" date at the top of this page.
Questions about this policy or your data can be sent to hello@ribirewards.com.