How long it actually takes to send a reward card

We'd rather tell you the real timeline than let you assume it's instant and be disappointed. Here's exactly what happens and how long each step takes.

Step by step

• You submit the order form — a couple of minutes
• We send an invoice — typically within a few hours
• You pay the invoice — depends on your payment method and process
• We create and send the card — within 24 hours of payment confirming

Where the time actually goes

The slowest step is usually payment confirmation, especially for bank transfers that need to clear, or invoices routed through a company's finance approval process. Once payment is confirmed on our end, card creation itself is fast.

If you need it faster

Card payment generally confirms faster than bank transfer for smaller orders. For anything time-sensitive, mention it when you submit the order form and we'll flag it on our side.

What about after the card is sent?

Once your recipient has their code, claiming it takes a couple of minutes. From there, instant categories like airtime land immediately; physical goods follow the delivery windows described on our how it works page.